This document sets out the terms and conditions governing the use of the Sity88 platform. Please read it carefully before registering or using any of our services. By registering, you are deemed to have read and agreed to all terms stated herein.
Sity88 only permits individuals aged 18 and above to register and play. Age verification will be carried out, and any account found to be non-compliant will be closed immediately.
Each player is permitted to hold only one active Sity88 account. Creating multiple accounts for any reason, including claiming additional bonuses, is strictly prohibited.
All deposits and withdrawals at Sity88 are processed through trusted, secure payment methods – Touch 'n Go, GrabPay, DuitNow, FPX, and more. Minimum deposit RM 10, with withdrawals processed within 1–24 hours.
All Sity88 promotional bonuses are subject to the turnover requirements stated in each offer. Bonuses cannot be withdrawn directly without first fulfilling the relevant conditions.
Player personal information is protected with 256-bit SSL encryption. Sity88 will not share your personal data with any third party without your consent, unless required by applicable law.
In any dispute relating to gameplay, bonuses, or transactions, the decision of the sity88 management team is final after a thorough investigation has been conducted and the outcome communicated to the player.
Welcome to Sity88. By accessing, registering for, or using any services provided by the Sity88 platform on this website, you hereby agree to be fully bound by these Terms & Conditions without any additional conditions on your part.
These Terms & Conditions constitute a legally binding agreement between you ("Player" or "Member") and Sity88 ("Company", "We", "Platform"). This document, together with our Privacy Policy and Responsible Gaming Policy, forms the entire agreement between both parties.
If you do not agree with any part of these Terms & Conditions, please refrain from using the sity88 platform. Your continued use of the platform following any changes to these terms constitutes your acceptance of those changes.
This document contains important information regarding your rights and responsibilities as a Sity88 user. Please take the time to read it carefully. If you have any questions, contact our support team at support@sity88.ws before registering.
To register and use Sity88's services, you must meet all of the following eligibility criteria without exception:
Sity88 reserves the right to require players to undergo a Know Your Customer (KYC) verification process at any stage, including submitting a copy of their ID, proof of address, and proof of the payment method used. Failure to complete the KYC process within the stipulated timeframe may result in temporary suspension or closure of the account.
Your Sity88 account is personal and may not be transferred, shared, or used by any other party. You are fully responsible for maintaining the security of your username and password at all times.
Sity88 recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and not reusing the same password across other platforms. Two-factor authentication (2FA) is also available and strongly encouraged as an added layer of security.
Sity88 will never ask for your account password via email, phone, or Live Chat. If you receive any such request, please report it to our support team immediately as it may be a fraud attempt.
All activity carried out under your account — including bets placed, deposits, withdrawals, and changes to account details — is considered to have been performed by you personally, unless you have reported a breach or compromise of your account to sity88 before the activity occurred. sity88 is not liable for any losses arising from unauthorised access to your account as a result of your own negligence.
Sity88 accepts deposits only through valid and recognised payment methods for Malaysian users. All deposits must be made using a payment method registered in your own name. Using another person's account or card is strictly prohibited.
| Payment Methods | Type | Minimum Deposit | Processing Time |
|---|---|---|---|
| Touch 'n Go eWallet | E-Wallet | RM 10 | Instant |
| GrabPay | E-Wallet | RM 10 | Instant |
| Boost | E-Wallet | RM 10 | Instant |
| ShopeePay | E-Wallet | RM 10 | Instant |
| DuitNow | Direct Transfer | RM 20 | 1–5 minutes |
| FPX – Maybank2u | Online Banking | RM 20 | 1–10 minutes |
| FPX – CIMB Clicks | Online Banking | RM 20 | 1–10 minutes |
Players may submit a withdrawal request at any time, provided there are no active bonuses with unfulfilled turnover requirements and the account is not under investigation or suspension. Withdrawals may only be made to the same payment method used for the deposit, unless otherwise approved by management.
Important Note: Sity88 conducts anti-money laundering (AML) checks on all withdrawal transactions. This is a standard procedure in place to protect all players. Your cooperation during this process is greatly appreciated and helps expedite withdrawal approvals.
Sity88 offers a wide range of promotions, including a welcome bonus, weekly cashback, daily reload bonus, referral bonus, and a VIP programme. All promotions are subject to specific terms and conditions displayed alongside each offer. The following conditions apply to all Sity88 promotions in general:
To maximise your bonus value, use your bonus on games with the lowest house edge, such as baccarat (Banker bet) or Sports Betting with high odds. Visit the Promotions us for the latest promotions and the full terms of each offer.
Sity88 provides a betting platform covering sports (football, cricket, badminton), Live Casino, baccarat, slots, e-sports, and virtual sports. All betting activities must comply with the following rules:
Sity88 is fully committed to responsible gaming practices. We believe betting should be an enjoyable form of entertainment, not a source of financial stress or emotional hardship. To that end, we provide a range of self-control tools to help players manage their gaming experience.
If at any point you feel that gambling is beginning to negatively affect your life, family, or finances, please contact the Sity88 support team immediately or use the following tools available in your account:
If you or someone you know is struggling with a gambling problem, please seek help immediately. Contact Talian Kasih: 15999 (free 24-hour counselling service in Malaysia). Sity88 is fully committed to supporting responsible gambling awareness in Malaysia.
Sity88 will not allow a self-exclusion to be reversed before the designated period has ended. This is to ensure the best possible protection for players who choose to take a break from our platform.
The following activities are strictly prohibited on the Sity88 platform. Violation of any of these prohibitions may result in immediate account closure and forfeiture of all balances and winnings:
Sity88 reserves the right to suspend or close any player's account at any time with valid grounds, including but not limited to a breach of these Terms & Conditions, suspected fraudulent activity, or a request from the relevant authorities.
Players may also request voluntary account closure at any time by contacting Sity88's support team via Live Chat or email. In the case of voluntary closure, any valid balance will be returned to the player upon completion of the review.
Sity88 provides its services on an "as-is" basis and makes no guarantee that the platform will be entirely free from interruptions, errors, or faults. That said, we do our utmost to ensure a smooth and stable experience for all our players in Malaysia.
Sity88 shall not be liable for any indirect, incidental, or consequential losses arising from the use of or inability to use our platform, including losses resulting from internet service disruptions on the player's end, device issues, or external factors beyond sity88's control.
In any circumstance, Sity88's maximum total liability to a player for any claim shall not exceed the amount deposited by the player in the 30 days preceding the event giving rise to that claim.
Disputes: Any dispute relating to the use of the sity88 platform must be submitted within 30 days of the date of the disputed incident. Disputes raised after this period may not be entertained. Contact our support team at support@sity88.ws to initiate the dispute process.
Sity88 reserves the right to modify, update, or amend these Terms & Conditions at any time without prior notice to players. Changes take effect immediately upon publication on this website. The "Updated" date at the top of this document will reflect the date of the most recent changes.
It is your responsibility as a player to review this page regularly to stay informed of the latest terms. Continued use of the sity88 platform after any changes are published constitutes your acceptance of and agreement to those changes.
For enquiries regarding Sity88's Terms & Conditions, please contact us at:
Email: support@sity88.ws
Live Chat: Available 24/7 on the Sity88 platform
Support Language: Malay, English
These Terms & Conditions should be read together with Privacy Policy and Responsible Gaming Policy Sity88, which forms part of the entire agreement between you and Sity88.
Register your Sity88 account now and start a safe, fair, and enjoyable betting experience. By clicking Register, you confirm that you have read and agreed to these Terms & Conditions.